Cookie Policy
Last updated: January 2025
This Cookie Policy explains how UGCLab ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our services at ugclab.app.
We use Cookiebot as our consent management platform to help you control your cookie preferences. You can change your preferences at any time by clicking the cookie icon in the bottom-left corner of our website.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, remember your preferences, and provide us with information about how you use our site.
2. Categories of Cookies We Use
Necessary Cookies
These cookies are essential for the website to function and cannot be disabled. They enable core functionality such as security, authentication, and session management.
- Authentication cookies — Keep you signed in to your account
- Session cookies — Maintain your session state across pages
- Security cookies — Help protect your account and data
- Cookiebot — Stores your cookie consent preferences
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our services and user experience.
- Google Analytics — Measures website traffic, user behavior, and conversion rates
- PostHog — Product analytics to understand feature usage and improve our platform
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- Theme preferences — Remember your light/dark mode choice
- Language settings — Store your preferred language
- UI preferences — Remember sidebar state and other interface settings
Marketing Cookies
Marketing cookies are used to track visitors across websites and display relevant advertisements. These cookies help us measure the effectiveness of our advertising campaigns and show you ads that are more relevant to your interests.
- Meta Pixel (Facebook/Instagram) — Tracks conversions from Meta ads and enables retargeting
- Google Ads — Measures ad performance and enables remarketing across Google's network
- TikTok Pixel — Tracks conversions from TikTok ads and enables retargeting
3. Third-Party Services
We use the following third-party services that may place cookies on your device:
- Stripe — Secure payment processing. Stripe uses cookies to detect fraud and process payments securely. These are considered necessary cookies.
- Google Analytics — Web analytics service by Google. Privacy Policy
- PostHog — Product analytics platform. Privacy Policy
- Meta (Facebook) — Advertising platform. Privacy Policy
- Google Ads — Advertising platform. Privacy Policy
- TikTok — Advertising platform. Privacy Policy
4. Managing Your Cookie Preferences
You have several options to manage cookies:
Cookiebot Consent Banner
When you first visit our website, you'll see a cookie consent banner where you can choose which categories of cookies to accept. You can change your preferences at any time by clicking the cookie settings icon in the bottom-left corner of our website.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can usually find these options in your browser's "Settings", "Preferences", or "Privacy" menu. Please note that blocking certain cookies may impact the functionality of our website.
Opt-Out Links
You can opt out of specific third-party tracking:
- Google Analytics Opt-out Browser Add-on
- Facebook Ad Preferences
- Google Ads Settings
- Your Online Choices (EU)
- Network Advertising Initiative Opt-out
5. Cookie Retention
The retention period for cookies varies depending on their type and purpose:
- Session cookies — Deleted automatically when you close your browser
- Authentication cookies — Expire after 30 days of inactivity
- Analytics cookies — Typically retained for up to 2 years
- Marketing cookies — Typically retained for up to 1 year
- Consent cookies — Retained for 12 months to remember your preferences
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at privacy@ugclab.app.